Social Commentaries

"Stupid is as stupid does!"  ... and there sure is plenty of stupid to go around these days...

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I ran across an article today that referenced how executives in the know should be fixing what is broken with regards to customer service in their individual organizations.  Phooie!  That will never happen in the current corporate climate.  Today's corporation is about pure, unadulterated profits - nothing else and customer service is a cost center that needs to be constantly trimmed, cut and minimized.  Not polished and refined to create a better, easier, more fluid customer experience.  There are some exceptions but these are few.

The mantra among corporate execs is, "make more money" and let the customer "adapt" to the kind of service we give them!

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Life just isn't fair, it is an undeniable fact and just how unfair life might be at one particular place, in one particular time might be considered a determining factor of how civilized that time and place might be.  I believe this to be true and it would seem that we are turning back (once again) to a time where we are less civilized.  Things like tolerance, the hatred of so many and of so much, a reveling of ignorance – these are things that also seem to determine just how civilized a society is.

There is a growing rationalization of our collective dissonance surrounding the unfair treatment of others.  As long as it is not me or mine then, well I may not like it but that’s just the way things are.  Things “are” that way because we allow them to be and even the rationalization we allow ourselves to use to soothe our potential guilt is something we at some point will need to squarely face in order to affect change.

It is apparent that there is an ever widening gap between those that have and those that struggle to get by. What we do in regards to this dilemma (of course there are those that deny this is a dilemma) may determine whether we are leaning away from or towards a more civilized world.

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They say you dream about the subconscious, that may be true and if so perhaps very telling. My dreams of late are much like the one I'm about to describe and that is certainly very telling.

Having now to deal with a persistent, chronic illness last night's dream starts in the office of a specialist physician. The physician begins telling us excitedly, about new research and how the latest technology is creating huge advancements in the area of our specific condition. This certainly piques our interest as we listen intently for more detailed information, which we quickly learn is dependent on one specific thing. That one very specific detail, our physician informs us is that we must maintain our premium payments otherwise for certain we will be excluded from the benefits of any advancements in the area of our disease management or cure.

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It's been our official healthcare all year long, the legislation dubbed, the Affordable Care Act also known as “Obamacare”. How has it faired?  That may have mostly to do with your political point of view and little to do with the truth. Even with this new legislation enacted we still have a market-based system of healthcare. People will only get the amount of healthcare that they can afford rather than what they need or is required. The Affordable Care Act (ACA) takes our failed system to new heights with the only participants gaining value from it - the upper echelon of the health insurance industry, for-profit hospitals and the big pharmaceuticals.

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We live in a time when corporations are totally self-serving entities (or should I say self-serving individual people?).  In the mid to late 60’s and early 70’s we began to think that corporations should be more responsible.  Eventually cultivating the idea of what was often termed “Corporate Social Responsibility”. The idea of “Corporate Social Responsibility” is now gone.  Should or can society have expectations of corporations where morality and ethics come into play?  Government deregulation has helped obliterate the idea of Corporate Social Responsibility.  To corporations Corporate Social Responsibility does not exist, greed rules the day.

This is nothing new, in the 50's, 60's and first half of the 70's the extremism of AT&T's monopoly from the prior 50 years was nothing short of corporatism. There was nothing that could touch the AT&T telephone system that they might not claim they owned.  When our government lacks the courage and fortitude to stand against corporate domination such as this the result is a system that is void of competition and creates an environment that is stacked in favor of the corporation in control and against the pubic as well as any potential competition.

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